There are several steps you can take when troubleshooting black screen errors on managed Windows 11 computers. Troubleshooting a Windows 11 black screen The sooner you address black screen issues, the sooner users can get back to work. If the issue affects multiple users or takes too long to resolve, it can lead to irritated customers, leave less time for innovation and ultimately affect the bottom line. Black screens can lead to lower productivity, the loss of unsaved work and even the permanent loss of data. A malware infection might cause a system to behave erratically, and that erratic behavior can include black screens.Īt best, black screen errors are an inconvenience that waste time and cause user frustration. The monitor itself - or any other external device, especially if it's failing - could also be the problem. For instance, a physical connection such as a monitor's cable might be loose, or the graphics card might not be in the right position. Internal components and peripheral devices can also cause black screens. For example, the projection settings might be incorrect or there might be a problem with the boot configuration data (BCD) store. Misconfigured settings can sometimes cause black screen issues. Graphics drivers are particularly suspect when it comes to these errors, although issues such as Windows Explorer not running properly can also be the cause. An outdated or malfunctioning application or driver can lead to black screen errors. This is usually the result of faulty Windows updates, but corrupt or missing system files can also play a role. The operating system itself can be the cause of Windows 11 black screens. When trying to identify what's behind Windows 11 black screens, you should consider the following possibilities: It may take many instances of trial and error to resolve the issue. What's behind Windows 11 black screen?Ī black screen in Windows 11 can sometimes resolve itself before you ever figure out the cause. Black screen errors can occur for many reasons, such as Windows updates, faulty applications, outdated drivers or malware infections.Īs a Windows administrator, you'll have to fix the problem by trying different strategies, one step at a time. It's not because the fixes themselves are particularly complicated but because of the time it can take to try different troubleshooting methods. Black screen issues in Windows 11 can be difficult to resolve.

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